Troubleshooting

SAPPA is not working

If you are experiencing any issues try refreshing your page by using Ctrl + F5 on your keyboard.

Unable to print

This could be related to pop-up blockers enabled on your web browser which are used to prevent advertisements appearing on websites.

  • you may find that some web browsers have automatically enabled this feature
  • you will need to add the SAPPA web browser address to your trusted website list in your browser
  • a warning message will then be displayed instructing you to enable pop-up for SAPPA
  • you can configure your browser to allow a specific website to be exempted from being blocked.