Audits and complaints

The Accreditation Authority may check that the assessment of a development, and granting of consents, has been undertaken in accordance with the Planning, Development and Infrastructure Act 2016.

Audits also look into complaints that have been made.


To ensure compliance with the relevant requirements, accredited professionals are subject to auditing. An audit ensures that accredited professionals are:

  • acting within the conditions of their registration
  • abiding by the standards of professional conduct set out in the code of practice.

An audit of an accredited professional must be completed by a suitably qualified auditor. A person is a qualified auditor if they:

  • have qualifications, experience and technical skills in planning or building assessment or a related discipline and approval from the Accreditation Authority.
  • are acting under an agreement between the Accreditation Authority and an association or other body in connection with the conduct of audits
  • are an employee of the State, and the Accreditation Authority considers that person to be suitably qualified to act as an auditor under this regulation.

When audits are required

The first periodic audit for an accredited professional must be completed within the first five years after they start business and then once in five years after that.

Councils and accredited professionals are contacted by the auditor advising of the audit and to agree on the timing.

The audits are:

  • to ensure that assessment processes related to building rules consents and residential code development plan consents are carried out as required by legislation.
  • performed by an independent auditor nominated by the minister responsible for planning.

Failure to comply with the requirements of accreditation

A qualified auditor must report any noncompliance to the Accreditation Authority, who may:

  • make recommendations to the accredited professional
  • give directions to rectify any matter, or to take any other action to prevent a recurrence of any failure or irregularity
  • impose conditions on an accreditation
  • lower the level of an accreditation
  • take action to cancel or suspend an accreditation.