Learning sessions are now available online and face-to-face to provide theory and practical knowledge of the new planning system. Browse the recommended sessions by ‘audience group’ to register into a session you want to learn more about, view a ‘live’ recording or read a guide.
Submitting a development application - applicant assistance
The series of learning videos will assist with supporting an applicant through the submission of their development application, upload and search for documentation and record an over the counter (external) payment.
Audience: council and industry frontline customer service and administration staff.
Role based learning topics and resources
View the resources within the profession or industry you identify with to refresh your learnings in the PlanSA systems, tools and policies.
The following resources are recommend if you are an accredited professional, assessment manager, planner, policy planner for an organisation, local government council and state government.
| Learning topics | Videos |
|---|---|
Support for new starters - planning professionals Pre-reading materials: | Live recording |
Run a public notification consultation - setup a consultation Pre-reading materials: | |
Run a public notification consultation - close and review a consultation Pre-reading materials: | |
Code Mechanics Pre-reading materials: | |
PlansA training fundamentals - troubleshooting, support and escalation | Live recording |
Development assessment for land division | |
Operations management for assessment managers Pre-reading materials: | |
Process variation requests Pre-reading materials: | Live recording |
DA reporting Pre-reading materials: | |
ePlanning intensive - planning Pre-reading materials: | |
Using SAPPA for development assessment | |
Development assessment for certifiers and accredited professionals - planning Pre-reading materials: | |
Accreditation overview Pre-reading materials: | |
System fundamentals for planning professionals Pre-reading materials: | |
Getting business ready - session 1: development application process | |
Getting business ready - session 2: frontline service delivery | Live recording |
Getting business ready - session 3: system and personnel readiness | |
Organisation and user management Pre-reading materials: | |
PlanSA training fundamentals - preparing for go live | |
Transitional development applications Pre-reading materials: | |
Managing appeals Pre-reading materials: | Live recording |
The following resources are recommend if you are an accredited professional, building certifier, building surveyor, building inspector etc for an organisation, local government council and state government.
| Learning topics | Videos |
|---|---|
Support for new starters - building professionals Pre-reading materials: | |
Processing variation requests Pre-reading materials: | Live recording |
Inspections module | Live recording |
Certificate of Occupancy Pre-reading materials:
| |
DA reporting Pre-reading materials: | |
ePlanning intensive - building consent Pre-reading materials: | |
Using SAPPA for development assessment | |
Development assessment for certifiers and accredited professionals - building Pre-reading materials: | |
Accreditation overview Pre-reading materials: | |
New building instruments & tools Pre-reading materials: | |
System fundamentals for building professionals - refresher Pre-reading materials: | |
Getting business ready - session 1: development application process | |
Getting business ready - session 2: frontline service delivery | |
Getting business ready - session 3: system and personnel readiness | |
Organisation and user management Pre-reading materials: | |
PlanSA training fundamentals - preparing for go live | |
Transitional development applications Pre-reading materials: | |
Managing appeals Pre-reading materials: | Live recording |
PlansA training fundamentals - troubleshooting, support and escalation | Live recording |
The following resources are recommend if you are a land surveyor, consultant etc within the planning industry.
| Learning topics | Videos |
|---|---|
Code Mechanics Pre-reading materials: | |
Development assessment for land division Pre-reading materials: | |
Land division and addressing | |
Using SAPPA for development assessment | |
DA refresher for land surveyors Pre-reading materials: | |
Getting business ready - session 1: development application process | |
Getting business ready - session 2: frontline service delivery | |
Getting business ready - session 3: system and personnel readiness | |
Organisation and user management Pre-reading materials: | |
PlanSA training fundamentals - preparing for go live | |
PlansA training fundamentals - troubleshooting, support and escalation |
The following resources are recommend if you are a designer, architect, builder, engineer etc. within the building industry.
The following resources are recommend if you are an administration officer, planning administration officer, building administration officer within a local government council or state government.
| Learning topics | Videos |
|---|---|
Support for new starters - planning professionals Pre-reading materials: | Live recording |
Run a public notification consultation - setup a consultation Pre-reading materials: | |
Run a public notification consultation - close and review a consultation Pre-reading materials: | |
Development Assessment for administration professionals | |
Support for new starters - building professionals Pre-reading materials: | |
Our new system for volume builders Pre-reading materials: | Live recording |
Process variation requests Pre-reading materials: | Live recording |
Inspections module | Live recording |
DA reporting Pre-reading materials: | |
Administration for planning Pre-reading materials: | |
Financial management
| |
Using SAPPA for development assessment | |
Run a public notification consultation - for administration staff | |
Getting business ready - session 1: development application process | |
Getting business ready - session 2: frontline service delivery | |
Getting business ready - session 3: system and personnel readiness | |
Information for frontline professionals session 1: introduction to our new system Pre-reading materials: | |
Information for frontline professionals session 2: introduction to ePlanning platforms Pre-reading materials: | |
Information for frontline professionals session 3: supporting community enquiries Pre-reading materials: | |
Land division and addressing | |
PlanSA training fundamentals - preparing for go live | |
Records management | |
Transitional development applications Pre-reading materials: | Live recording |
Managing appeals Pre-reading materials: | Live recording |
PlansA training fundamentals - troubleshooting, support and escalation |
The following training webinars are specifically design for community members who are looking to submit a development application in the near future.
| Completed training sessions | Videos |
|---|---|
Session 1 - How to prepare a development application In this webinar we will be taking you through how to: submit a development application (online vs hard copy); register for a PlanSA account; and find out if you need approval (approval wizard, online Code, duty planners). Pre-reading support resources: | |
Session 2 - How to submit a development application In this webinar we will be taking you through how to: login and submit a development application at PlanSA (demonstration of process). Pre-reading support resources: | |
Session 3 - How to track you application and complete actions In this webinar we will be taking you through how to: supply requested documentation; make an application fee payment; retrieve a forgotten username or re-set a password; and apply for your next consent. Pre-reading support resources: | |
Session 4 - What happens next? In this webinar we will be taking you through: what is involved in the assessment process; how long will it take; what is the difference between being granted planning/building consent and approval; how can you download your decision notification forms; and what information is publically available. Pre-reading support resources: |