Issue a decision for the Certificate of Occupancy application

Locate the CoO application in the DAP system using the ID number of the CoO or the ID number of the development application provided within the email.

1. Login to the DAP system if not already.
2. Click on Certificate of Occupancy option from your dashboard.
3. Locate the CoO and click on ID number to open.

The uploading of Performance Solutions / Variances documentation is performed during the granting of building rules consent and can be accessed from the Documents store for reference.

1. Click on Performance Solutions/Variances.
2. Click on Edit Performance Solutions … to enable the ‘add’ options for the Performance Solutions and Variances.

Add a Variance

1. Click on Add another performance solution.
2. Provide a title / heading of the Performance Solution.
3. Tick the Add Notes box to provide more detail.
4. To add multiple performance solutions, repeat the steps or select Submit to save and complete.

Add a Variance

5. Click on Add another variance.
6. Provide a title / heading of the Variance.
7. Tick the Add Notes box to provide more detail.
8. To add multiple variances, repeat the steps or select Submit to save and complete.

On completion, the entered performance solution/s and variance/s are displayed. To make further additions and/or edits use the Edit Performance Solutions option and repeat the steps.

1. Click on Limitations/Conditions.
2. Click on Edit Limitations / Conditions to enable the ‘add’ options and the ability to upload supporting documentation.
3. Click on Add another Limitation/Condition.
4. Provide a title / heading of the Limitation/Condition.
5. Tick the Add Notes box to provide more detail and/or include reference to a document being uploaded in support of the limitation / condition.
6. To add multiple limitations/conditions, repeat the steps or select Submit to save and complete.

Upload Supporting Documentation

7. Click on Upload to locate the document and open to attach or drag-and-drop into the upload field.
8. Categorise the upload document selecting the Category ‘Occupancy Documents’ and Type ‘Limitations or Conditions’.
9. To upload multiple documents, repeat steps 7 and 8 until complete.
10. Select Submit to save and complete.

On completion, the entered Limitation/Condition is displayed. To make further additions and/or edits use the Edit Limitation/Conditions option and repeat the steps.

Note: uploaded supporting documentation is available from the Documents store and not within the supporting documentation table.

On issuing the decision, an ‘Issue’ or ‘Refuse’ email is sent to the ‘primary contact/s’ with the Local Government Authority (when an independent assessor has issued the decision) advising the Certificate of Occupancy (CoO) is available for printing or contains a reason for the refusing the application.

1. Click on the Decision tab.
2. Click on Record Decision.

Issue Certificate

3. Choose ‘Issue Certificate’ from the decision drop-down menu.
4. Indicate the applicable fire authority report option/s (as applicable).
5. Select Submit to complete.

The decision is displayed within the Decision screen.

Refuse Certificate

6. Choose ‘Refuse Certificate’ from the decision drop-down menu.
7. Indicate the applicable fire authority report option/s (as applicable).
8. Select Submit to complete.

The decision is displayed and an email notification is sent to the applicant advising the outcome.

When the applicant’s preferred method of communication is via post, download the Certificate of Occupancy from the Documents store.

1. Click on Documents tab.
2. Click on the document link of the Certificate of Occupancy to download.
3. Click on download to open and print.
4. Print the Certificate of Occupancy and close the PDF when complete.

Return to the Certificate of Occupancy screen (as required).