Your organisation profile and reusable contacts, conditions and building notifications

An organisation profile comprises contact details and list of staff with access to the ePlanning system, and in addition, an organisation’s administrator can set-up reusable and default conditions and notes, building notifications and application contacts.

Organisation profile and user maintenance

Allows councils to communicate key messages within pre-defined system generated emails, Fee Advices and Tax Invoices that may prompt an application’s contact to visit the council office and/or co-located community facilities.

Set-up reusable and default preferences for applications and assessment

Create modify and delete a reusable standard condition and notes

The setting up of your organisation's standard conditions and notes eliminates the need for manual entries during an assessment or when responding to a referral, and ensures the condition and/or note wording is consistently used.

Who can update the standard conditions and notes?

Nominated staff member(s) within each 'Organisation' are assigned to the 'Organisation Administrator' role, which has access to maintain details of the organisation, staff members' online account access, and details of the standard conditions and notes.

How do I know if I am an Organisation Administrator?

An Organisation Administrator's dashboard ribbon will display the Your Organisation option.