Support library

The support library is for applicants, planners, surveyors and building professionals to provide guidance and instructions when submitting a development application, performing a consent assessment, issuing development approval and performing post-approval activities.

Browse the user guides, fact sheets and videos for instructions on ‘how to’ use the new planning system features, tools and reports.

Navigate the Relevant Authority Development Application Processing (DAP) dashboard (PDF, 193 KB).

Learn how to maintain your organisation's profile, manage your staff members' user accounts including system access, consent allocations and accreditation links.

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Learn how to create an online account, submit a development application, share access to your application or find an accredited professional.

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Learn how to manage staff workloads, update information for an application contact, modify or withdraw an application, and manage allocations and workloads.

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Learn how to verify an application consent (planning, land division or building consent).

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Learn how to assess an application consent (planning, land division or building); run a public notification consultation, respond to a referral request and issue a consent decision.

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Learn how to request missing documentation and/or further information, upload additional documentation, supersede documents and generate documentation as part of the development application process.

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Learn how to make a fee payment, receipt an over-the-counter payment, print the feed advice or tax invoice and cancel a fee advice.

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Learn how to issue development approval and apply for or process a variation to a development.

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Learn how to submit a land division certificate application, respond to clearance requirements and request a reissue of a land division certificate.

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Learn how to submit and receive building notifications.

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Learn how to record inspection outcomes, create ad hoc inspections against a building work and submit a re-inspection notification.

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Learn how to apply and pay for a Certificate of Occupancy, validate a Certificate of Occupancy application and upload missing or additional documents and reports.

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Learn how to run a Section 7 Report, carry out operational reporting, and track and manage time bound processes and workloads.

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